Help Center

Quick answers to get your factory live with EU Digital Product Passports. Can't find what you need? Email our team.

Getting started

• 1. Create an account — register your factory (free 14-day trial, no card).
• 2. Enter product data — fibre composition, carbon footprint, certifications, care instructions.
• 3. Generate the DPP & QR — download an SVG/PNG QR for the permanent care label.
• 4. Submit to the EU Registry — auto-connects when the Registry opens 19 July 2026.

Common questions

Which plan do I need?

Starter ($99/mo) suits smaller factories; Professional ($499/mo) adds the carbon calculator, SVHC checker, AI extraction and 24-language output. See pricing.

Is my data private?

Yes. Your factory owns its data; we store it encrypted in AWS Frankfurt and you can export it anytime. See our Privacy Policy.

Do you support Bangla?

Yes — the platform and WhatsApp bot support Bangla for the factory floor.